TICKETMASTER GIFT CARD

GIFT CARD SERVICES

All about our gift cards

How it works?

Ticketmaster gift cards are available in different amounts:
- 30 Euros
- 50 Euros
- 100 Euros

Each gift card is delivered in a gift wrap. You can add a personal message.
Payment for your gift card order is made by credit card or check.
Your gift card order can then be sent to the address of your choice: home, office, or directly to the recipient. You can also choose the shipping method: Expert Letter or DHL Express.
You can follow the processing of your order in the "My Account" section of our website.

How soon will I receive the gift card?

Your gift cards will be sent to you within 48 working hours of your order. The delivery delay is a maximum of 7 days depending on the delivery conditions of the postal services.
Once ordered, the gift card is sent to the address of your choice (home, office, or directly to the recipient) and according to the method of delivery chosen.

Where can I use the card and on which events?

The gift card is accepted as a means of payment for the entire catalog of events available on the Ticketmaster.fr site, i.e. tens of thousands of concerts, sports, theater, festivals, museums, exhibitions, leisure parks, circus, well-being, humor, adrenaline, family themed outings… It also applies to promotions, presales, favorites and packages.
The recipient of the gift card will thus be able to choose from a very large catalog of events of all styles, throughout France or close to home, throughout the year.
It also gives access to a wide selection of events offering preferential rates reserved for gift card holders.
To purchase tickets with a gift card, the card beneficiary will enter the number written on the card and the confidential code on the back of the card under the scratch pad. The gift card can be used on one or more occasions. If the first purchase does not reach the amount of the card, the balance can be used later until the card expires.

Can the gift card be used in several times?

The gift card can be used on one or more occasions. If the first purchase therefore does not reach the amount of the card, the balance remains valid until the expiration date of the card.
The beneficiary of the cards can pay for his order by accumulating several gift cards.
The available balance on your card and its expiration date can be enquired at any time on our site.

What if the price of the order is higher than the value of the gift card?

If the amount of his ticket order is greater than the amount of the gift card, it is possible to pay the outstanding balance with a bank card.

Expiration and balance of the gift card

The gift card is valid for one year from the date of purchase. It can be used on one or more occasions. If the first purchase therefore does not reach the amount of the card, the balance remains valid until the expiration date of the card.
The available balance on your card and its expiration date can be enquired at any time on our site.

Gift wrap?

Each gift card is delivered in a gift wrap. You can add a personal message.

Security and activation of the gift card?

Each card has a scratch-off pad on the back on the back that confirms that the card has not been used before. This block must be “scratched” by the beneficiary when the card is used for the first time in order to reveal the 3-digit cryptogram (secure system) which is requested during payment.
All payment transactions are then carried out securely via the PCI DSS standard including 3D Secure.
The card is not replaced in the event of loss, theft, deterioration or end of validity and cannot be the subject of a request for opposition or total or partial refund of its amount.

Gift cards terms and conditions

Ticketnet offers a gift card service.
The gift cards offered on this site are published by Ticketnet SAS, SAS with a capital of 3,000,000 Euros, RCS Nanterre 412 888 133, whose head office is located at 101 avenue François Arago - 92017 Nanterre Cedex - France.
Ticketmaster gift cards are accepted as a means of payment up to the amount indicated on the back of the card for all events offered on this site.
They can be used on one or more occasions. Is not replaced in the event of loss, theft, damage or end of validity. Cannot be the subject of a request for opposition. If the first purchase does not reach the amount of the card, the balance remains valid until the expiration date of the card. If your order exceeds the amount of your gift card, you can pay the remaining balance by bank card or another Ticketmaster gift card.
Each gift card is valid for 12 months from the date of purchase. The card balance and validity period can be viewed free of charge on ticketmaster.fr.
Upon receipt of your gift card, you have 14 days to exercise your right of withdrawal. To do this, we invite you to download the withdrawal form for your gift card order to be returned to us duly completed to request reimbursement. The form must then be returned, return costs at your expense, accompanied by the gift card (s) to TICKETNET Web - 101 avenue François Arago - 92017 Nanterre Cedex or by email to the address indicated on the form. In the event of partial use of the amount of the gift card during the 14-day period, you will be liable for the amounts used and will only be reimbursed for the remaining balance available on the card. In the case of full use, no refund will be made.
We will remotely deactivate the relevant gift card (s) within 72 business hours of receiving your request. When you withdraw from us after the card has been sent or handed over to a third party, we leave it to you to inform that person.